10 Essential Questions to Ask When Touring a Senior Living Community

If you’re beginning the search for the right senior living community in Texas, you probably already know it can feel overwhelming. Touring different communities is one of the best ways to see how your loved one might live day to day—but knowing the right questions to ask is key.

At WestMark Senior Living, we encourage families to come prepared. Here are the 10 most important questions to ask when touring an assisted living or senior living community, plus why they matter.

1. What levels of care are offered?

Not all communities provide the same services. Ask whether the community offers assisted living, or memory care, and if residents can transition to higher levels of care without having to move elsewhere.

2. What does a typical day look like?

Ask to see the daily activity calendar and sample menus. You’ll want to know if there are opportunities for exercise, creative hobbies, group outings, and social time.

3. What dining options are available?

Food is central to community life. Ask if meals are chef-prepared, whether special diets are accommodated, and how many meals are provided each day.

4. How are residents supported with Activities of Daily Living (ADLs)?

If your loved one needs help with bathing, dressing, medication reminders, or mobility, it’s important to ask how staff provide support—and how independence is encouraged.

5. What safety and security measures are in place?

Inquire about 24/7 staff availability, emergency call systems, fire safety protocols, and secure entrances. Safety should always be a top priority.

6. How does the community communicate with families?

Ask about family updates, newsletters, portals, or care meetings. Regular communication helps families feel confident and connected.

7. What amenities and services are included in the monthly cost?

Make sure you understand what’s covered in the base rate: meals, housekeeping, laundry, transportation, and utilities. Also ask about any additional fees that may apply.

8. What medical or health services are available on-site?

Find out if there are nurses on staff, partnerships with local physicians, or access to physical therapy, pharmacy services, or wellness programs.

9. Can residents personalize their apartments?

Ask if residents can bring their own furniture, décor, or even pets. A personal touch can make a big difference in comfort and adjustment.

10. What makes this community unique?

Every senior living community has its own culture. Ask residents and team members what makes their community special—you’ll often learn more from their answers than from brochures.

Why These Questions Matter

Choosing a senior living community is about much more than a floor plan or price tag. It’s about finding the right fit for your loved one’s lifestyle, health needs, and peace of mind. Asking these questions helps families compare communities with confidence.

At WestMark Senior Living in Texas, we welcome questions and are happy to guide families through the process.

👉 Download our free checklist: “10 Questions to Ask on a Senior Living Tour” and take it with you when visiting communities.